Reply To: First Charge!!

#255940
Ioniq
Participant

    @Phaedra does the Enyaq not come with a charging cable which can be plugged in to the Ohme charger when at home? If so I guess it isn’t long enough for you. I’m having a home pod pro fitted in Feb, the guff online says it is available with a 5m or an m8 cable but there is no quest about what wire you require in the application process. Has any had the tethered home pod pro with an 8M cable? and if so, at what stage in the process did you request the length.

    Adrian,

    If you open the link in the first email from Ohme where you configure your e-pod or whatever, see if you can change to the cable or indeed the charger of your choice.  Phardra put up a screenshot of the page.

    IF you cannot change the pod or cable, then email ohme and they will set the 8m cable to be installed as you wish.

    There is a cut off date for editing the home survey section the closer to install time. But an email to Ohme helpdesk will fix that for you