I don’t think you can track your order as Motability is their customer – it’s an order for the Motability fleet. I am unable to track my Renault Austral for the same reason.
It seems to vary by manufacturer though, as some do llet us see order progress.
Current: MY24 Renault Austral Iconic FHD.
Ordered 5/2/26: Chery Tiggo 8 'Summit' ICE
Previous Motability cars:
2013 Ford Focus estate auto.
2016 Vauxhal Zafira 1.4T SE Auto.
2019 Ford Kuga Vignale 1.5 auto AWD. (Ext lease)