Reply To: Super Handy 3 Wheel Mobility Scooter Now Ordered!

#255042
kezo
Participant

    https://www.wheelchairjunkie.com/superhandy-scooter-review/

    This review on Amazon sounds promising and states you can claim VAT back via HMRC.

    This is one of the best purchases I’ve ever made. I tried other so called lightweight scooters but this beat them all in every respect. I’m not good at lifting and but I can put this in my car boot without folding it – just lift the seat off first and in it goes. It’s so easy to operate and control. Batteries can be changed very easily and having two is good so less chance of running out of juice and recharging is fast and easy. They say 6.5 miles on one battery but that depends on the weight of the rider, terrain, wind, etc. so expect a variation on their claims. I get about an hour per battery and weigh about 100 kg. It climbs slopes without problem. It’s quite stable as long as you treat it with respect and don’t try anything silly. Getting around shops is so easy with it’s tight turning circle. It’s speed is easily controlled with one thumb. It’s a really great disability aid that does it’s job really well. It’s design and build quality is first class. It has to be a ‘best buy’ not one thing I don’t like about it…….. now here’s the but!!!

    This scooter falls into the the Class 2 category and those with a disability who are eligible to make an HMRC declaration can buy free of vat. I purchased mine on 7 February 2023 and it was delivered on 9 February 2023 and I’m still waiting for my refund. The normal way in the UK is for the retailer to sell vat free on production of a completed HMRC declaration form but Amazon make you pay the vat then you have to claim it back. Very odd and very S. L. O. W. I think Amazon should explain their reasons for working contrary to HMRC’s explanation of how the vat exemption works. If you have bought one and are able to complete the HMRC declaration form then Amazon owes you a refund of the vat if you haven’t already claimed.”

    Drive ST1 or Livewell jaunt may have been better and £300 cheaper but I know very little about scooters in general.

    What the the returns policy like if your not happy or don’t like it?