Reply To: BMW I4

#254430
Glos Guy
Participant

    So I spoke to BMW genius and gave them the original order number which is still the same changing over from Sport to M Sport and they informed me it’s still showing as a Sport model but I spoke to the dealer who actually put through the changes and he’s got a system that can internally amend orders which uses a different programme to what is generally used with genius so they may not have the most update information and can be misleading. I would recommend to directly speak to the dealer involved in your order to find out if the same build slot is used, if it is the same and your expected delivery is for example in March as mine is then it will be built and delivered within that time I would wait til closer to production date (Feb) to track the order.

    It’s also critical to check that the dealer has cancelled the Sport on the Motability system and re-submitted a request for an M-Sport. This is completely different to the actual order of the car and is nothing to do with BMW. Until this happens, Motability have not authorised your M-Sport order and, if it disappears off the scheme, you might not be able to take delivery. As I’ve said before, both changes (the BMW order and the Motability admin) are equally critical. One is useless without the other! Your dealer has to do both.