Reply To: Old car has RAC cover. New has NO RAC cover.

#254181
Ioniq
Participant

    @kezo

    Of course not. I am not wasting a half hour of my time waiting in a queue to tell them their systems do not work correctly. Plus the certainty nothing is actioned!

    It took about 2 mins to fill in a complaints form, which is recorded as a fault.

    Which indeed it is a fault with their systems and procedures.

    My old ice car is covered by the RAC regardless of who is driving. Thats a howler! It may be that Motability still own the car and have not done anything with it yet.

    Yet my new car is NOT covered.

    No Kezo, better in writing where there is a recorded complaint rather than a dismissed phone call.

    If i had to call out the RAC for a breakdown, an ice car is registered with me rather than an ev. It is important to get the correct mech for the correct vehicle.