Wow that sucks.
I know when I had paramedics around for my back they were keen to get me moving then gone. 999 referred me to 111 who then sent an ambulance anyway.
I hope your Mrs comes through it all.
I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
I'll try to give my honest opinion but am always open to learning.
Mark