Just joined the forum so go easy on me please.
I emailed my dealer to ask if he would put the paperwork through to motability again as the price of the Škoda I’d ordered dropped by £400. He phoned today and said no as his invoice for the car wouldn’t match. Said he spoke to manager who also said no.
He said it was because it was a car that was in stock and not a factory order. I said it shouldn’t matter as it’s only the motability side. His reply- customers don’t understand that there’s a lot that goes on in the background with orders that customers don’t know about!
anyway it was left that his manager is asking Škoda uk to pay the £400! Is he talking rubbish? I feel I should just walk away as but how easy is it to cancel the motability application? Does he need to do it or can I just contact motability? Thanks