Rich, I’m sorry to tell you that, to the best of my knowledge, you have to order in person. You can shorten the visit by filling in a lot of your information on the Motability website if you have opened an account there.
This is, of course, ridiculous.
Current: MY24 Renault Austral Iconic FHD.
Ordered 5/2/26: Chery Tiggo 8 'Summit' ICE
Previous Motability cars:
2013 Ford Focus estate auto.
2016 Vauxhal Zafira 1.4T SE Auto.
2019 Ford Kuga Vignale 1.5 auto AWD. (Ext lease)