@bigdave Motability have increased their customer base from 620 000 in 2019 to over 700 000 today.
Granted. I was basing it on their own quoted 650,000 figure in the most recent Motability Operations Annual Report (Dec 2022 – Page 5): https://annualreport22.motabilityoperations.co.uk/documents/Motability_Operations_2022_ARA.pdf If they have increased by over 50,000 net customers in the roughly 18 month period since the report tally would be finalised (pre-report being published), that is actually quite some growth.
According to MO’s half year report March 31 2023, the scheme had gained an additional 20,ooo customers (670,000). Apparently, during the following 6 months, the scheme amassed a further 30,000 customers, with Niki making up the 700,000.
The increase’s to the number of people using the scheme (if correct) is, in part surely down to the cost of living crisis.
I’m also inclined to agree with @MFillingham and your initial posts.