Reply To: Do Motability have a grading for customers?

#248977
kezo
Participant

    Kezo You constantly seem to unintentionally or intentionally seem to miss the basic fact that irrelevant of the contract, I am suggesting that we need to move forward, that if a person uses significantly less millage (huge contributary of the value of any second hand car sale), or/and keeping it in near showroom condition and possibly adding hundreds or even thousands of pound of optional extras, then when that Motability customer hands back that car, surely they should financially gain beyond the basic £250 GCB. Also when Motability sells on that car, especially if it is to the original customer, the customer should also benefit. But if the original customer who then wants to go on and buy their car, they not have to pay a financial excess for any of the three beneficial, factors that they have contributed to the value of the car.

    The second part of my comment covered this but, what would you do? As regardless to any changes made, will definately involve new or change of contract T&C’s at next lease, whether individual based, reduced mileage allowance or you get £1000gcb and I get £250 for doing more miles. would this then, need to be tiered. to account for low, mid and high milers?

    Adding hundreds or thousands of extra options, is optional at the users discretion. However I think you will find, Motability see it as an external affair between you and the dealer. Neither are covered by insurance in the event of a loss or write off. The only way I can see options being covered in this sense, is if they are listed as optional packs but, that is up to the manufacture to offer them to motability.

    Equally if a car has too low a mileage below average, it can have a similar knock on effect to its value as acar with a average or just above mileage on. What is often a overlooked downside of a low mileage car, is that it has most likely spent its time starting and stopping around town and because it has done such short journeys it doesn’t have a chance to get to operating temperature. This can wear components faster than a car that has spent its life getting upto temperature on lnger journeys or cruising on a motorway. It could also mean it may have spent more time in car parks, where door dings and scratches are more likely to occur. You could argue a low mileage car will be more likely to get a better price than a car that has a higher than average mileage, but this is by no means guaranteed. Thats not taking into account the majority of Motability cars go to private traders or auctions at a lower price anyway.

    If the car is sold to the original customer, I agree there should be some financial incentives but Motability won’t look at it like that, rather as they are loosing a customer.