Hey @Doughnut
Yes you are entitled to a courtesy car. However, it is advisable to make sure you book one in good time. So if your booking a service, make sure that you book a courtesy car at the same time.
No no ins waiver that I am aware of.
Joss
Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.