November 14, 2023 at 4:47 pm
#243591
Hi ordered x trail n connect e power in campaign. beginning of August told delivery would be in January but still no date. Would this be right, regards mal
From my experience with Nissan, it sounds about right – I ordered Jan 2023 (qashqai) with delivery for summer – was pushed back 3x and no one bothered to say anything, instead I had to chase.
Dealers blame Nissan for the lack of information provided to them, in order to update the customer, and Nissan say that dealers could do more to communicate with the customers.
This has been my first experience, and it has left a real sour taste in my mouth, especially as I have been the one to liaise with Nissan GB and the dealership.