Peter, as said there’s a long and complicated thread about just how confusing the current situation is with Skoda around their Enyaq changes. The short answer is nobody seems to know much about it. I’d really not expect the customer service people to understand the intricacies seeing as there’s some real car nerds on here who have been researching for months and haven’t a clue what’s happening. The Motability system still offers 80 versions that Skoda will tell you no longer exist. Skoda’s systems have all moved on to the 85 versions which Motability don’t yet recognise. The end result? Confused potential customers.
Have you looked at the Ioniq 5, Nissan’s Ariya or even Toyota’s BZ4X? The Toyota prices are quite similar but the car has mixed revues, the Ioniq 5 is slight more expensive but you do get the 77kWh battery and can go up to the Ultimate with Tech pack which completely eclipses the spec of the Skoda. The Ariya is more expensive, starting where the Skoda ended but is a really well built car, although less spacious. The Advance is as well equipped as the Sportline Plus Enyaqs but can either come in an adequate 64kWh or huge 87kWh batteries or you can go bit spec and get the Evolve in shorter range only but, like the Ioniq 5, get much more for your money. I’ve not looked at the Toyota (because I personally don’t like them) but if you can get along with it’s looks the Ioniq 5 is a really good car and really well equipped although, like all of them, smaller than the Enyaq’s boot.
I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
I'll try to give my honest opinion but am always open to learning.
Mark