Exactly Glos Guy,
Why should anyone have to do a technical survey for a service that is being paid for? It’s just taking the mickey!
I’m genuinely happy for those people whose survey went swimmingly – I wish mine had!
The fact it didn’t, and those others who struggled, indicates the service isn’t working as it should. Without highlighting that Ohme will just carry on with what they can get away with – i.e. profiting from the goodwill of Motability users. That goodwill was exhausted for me after the first couple of hours and soon turned to anger and frustration ?