I mean the amount of errors in the statement is unbelievable
for example the manufacturer is not notified by Motability
customer orders vehicle at point of order they are offered a “free” EV charger installation covered by Motability if they have not already had one
if requested by the customer, motability send a request to ohme (Motability choice)
Ohme gets in contact with the customer a remote survey is required (in person can’t be requested by customer) paperwork and confirmation the property owner agrees with the instal
installation booked and carried out, DNO informed on the installation
that’s it, not rocket science
the only exception is at the point of remote or in person survey if they property fuse needs upgraded or cabling changed DNO informed as that will be their remit.