Reply To: Grant for Advanced Payment

#236280
Sophie Konstantinou

    I can’t sleep at night my health has deteriorated the pain has increased. I feel like giving up I can’t find a suitable car so what’s the point?  Amazing how compassionate and understanding the motability team are but I can’t say the same for most of the grants team.  Although I was told that someone would get back to me from the complaints team within a few days I’m then told that they need 30 days to get back to me although they won’t accept more than 50% towards the AP with such high costs surely the rules need to be reviewed.  In my previous message there is an error house = health.