Kezo phoned salesman at PRC direct 7 times since got home either away for lunch or not at his desk I’m told ! Just emailed him back with my number to phone me !
My thoughts which maybe wrong-the saleman was probably going to try and sell you 5yr warranty, the sales manager has told him not to bother as there’s no sale involved.
However if you can get it for £400ish its a good buy, how much have you been told sales prices will be over easter weekend?