With the complicated cars we have these days its hard to check beyond bodywork, interior trim and the cars general functions on collection day.
Might be OK if your abled bodied but going to the dealership to look at cars and worst to collect a car is a real chore for me and I’m sure many others too.
Having a car delivered that’s not as specified should be made illegal and is indeed is for everyday electricals and food stuff but when it comes to cars there able to hide behind the “specifications may change” or “UK specifications may be different” that we see in every TV advert.
This has become even more of a problem now, and some existing before 2020 when manufactures have got very vague with brochures if indeed they even do a brochure and their web sites displaying their wonderful models only highlighting the top of the range model and all the wonderful stuff it can do so if you select to buy a lesser model you have to just pray it comes with what your hoping it comes with. Same goes for car configuration menu that mislead about if an item is an option or standard fit. How many time I’ve seen a photo of a car saying “standard car with optional satnav” or whatever. If its the standard car then show a photo as is, not as might be.
I don’t think this is a disabled thing either as I often see folk who have taken delivery of their new cars only to come on a forum weeks later complaining that this or that is missing then to be told that particular item was excluded the previous year.
Yes we have some of the best consumer laws in the World, except when when it comes to car.
Rant over. ?