Is it not the case that some dealers can buy the car thats being returned to them and in that case it could explain dealers not being too bothered or some that are really bothered of any damage.
Is it not the case that photos are taken when it’s mot’d and serviced and then maybe when returned at the end of the lease, so the dealer only might have to verify the condition or the car’s hightlighted condition then.
As when I’ve returned my car’s the dealer has only said I need to look over the car and not seen them take a picture once. Although when i did return my last car, the office was in a porto cabin next to the showroom which was having work done, so I couldnt see the car.
I have never not had the full gcb last car on the scheme got key’d, albeit lightly and someone with a towbar reversed into it, when it was parked and left a small indent in rear bumper.
It didn’t get it’s second year service as i was giving it back and mbo said not to take it for the service, they’d do it after apparently.
Either way the dealer act’s as mb agent and the dealership I got my new car (off the scheme) from, was more than happy to take my Mb car back as well and I think they get a fee also for doing so.