Tbh DumfriesDik I thought a few might have said service wasn’t very good, so been as mine was very good, I feel this should be noted too, always nice sometimes to hear a positive..
Understand your frustration with your experience, but as mention mine was great..
Yeah agree AtoB Dude the take a photo at home and send it with the application is so much better than those passport photo machines, also saves about £7ish..