We had a bizarre one this week with a broad band company. They would not give us broad band at a new premises because we did not the landline number. Their sales people were adamant that all we have to do is plug in a telephone, type in a code and it will reveal the number.
We pointed out that there were 3 things stopping this – 1, we don’t have an old style telephone, 2 the phone socket is near the ceiling which is over 3m high, 3 we are disabled.
The salespersons response – well how are you going to do it then ……….??? Me, I will call your complaints team and get them to sort it and you.