Yep been there
2 1/2 years of a frustration and misery with a scheme car. Numerous break downs, faults etc. Hours and hours spent on the phone to Motability, the dealers and the main dealer. RAC inspection found 4 faults with the car. Yet the main dealer denied the existed and kept the car for 3 whole months! while they “tested” it. Eventually, Motability asked for the car back and placed me in the dreaded Europcar hire until January.
Then of course there are the issues with Europcar – whom between them and Motability refuse to provide a suitable replacement even though there are similar cars available in a higher category. Of the Europcar vehicles, I have had them not turn up, turn up a day after I have left the garage, turn up with flat tyres, used tissues and cans on the floor, previous Motability customers documents in the car ( name, home address, phone, DOB etc.), vehicles breaking down and one vehicle with 3 bald tyres including a slit in the side wall.
Motability offered me for all this and 2 1/2 years of running to and from the dealerships £200 good will.
So anything you can get – go for it.