The last 2 new cars I have paid, a deposit on one(as a retail customer) and the other an advance payment on the scheme, at 2 separate dealers and manufacturers and they would not accept cash, one would not allow a card payment over x amount which the AP was so it had to be a bank transfer. Never mind for the full amount of the car.
My local vw dealer which is part of the vertu group don’t accept cash at all now, not even to pay for servicing.
Many companies do not take cash or accept cash, even my local kfc. When we was at the seaside many businesses didn’t accept card payment either. The point is it’s not discrimination and not against the law to do so.
Or all these companies who are, would not be doing so would they.
Where I believe a business cannot refuse or stiplicate a method of payment is to service a debt, when for example you put petrol in your tank before paying. That’s why a current youtuber can and has used £20 for £20 coins, £50 for £50 coins or even the £100 coin to pay for fuel as i believe it’s considered a debt once you’ve put it in your tank. He has been arrested and got a payout from the police for wrongful arrest, kidnap and assault around 5k i believe.
Just like it’s not law that a seller must sell to you at a lower price than a retail customers because of a disability, which might be the case in some instances with mbo as that price is arranged with the manufacturer not the dealer and not us the users of the scheme.
The cars they have in stock for example, they have bought themselves and have no contract to supply them to mbo at a reduced cost, unless they want and choose to do so. As they are not contractually obligated to do so.
However you can order a car and have not been refused service as you can place a factory order just like the dealer did to get the cars it bought from the manufacturer, albeit on credit and in 30days then they start to pay interest on those cars they have not settled up on. So they might decide to offer reductions or contributions towards an advance payment to sell those cars, which they are under no contractual obligation to do so.
However you cannot order a car not on the scheme via the scheme, mbo won’t allow it as there is no contract in place to do so between mbo and that manufacturer.
However you can purchase that car yourself as i did off the scheme, also the car was not listed on the scheme. So again i was not refused service as a disbabled customer.
You enter a contract with mbo to lease a car over a 3 year period and the dealer acts as a broker of that deal for a fee on cars he’s contracted to do so on.
It’s contract law I would say, one would need to look at the agreement with mbo we have to lease a car that they purchase, not us the leasee and the contract between a manufacturer and mbo, goodluck with getting hold of that.
We have a contract with mbo not the dealer or manufacturer, when mbo buy the car on your behalf at a pre-arranged price and then leasee it for you. The dealer takes any ap due and gives it to mbo.
As other have said regarding the law you can quote it but it don’t mean it applies.
Ford in this case or the person you spoke to, maybe don’t want to come foul of the law (that they might not fully know) or make the company look bad, so will apologise, and maybe offer a solution. As most companies will do in the current climate. If you was to take them to court or try take legal action it would be a different story.
Refusing you service, is for instance, not allowing a person with disabilities service for example if they cannot wear a face mask and you don’t allow them to enter or not making it accessable for them.
Not because they won’t accept your terms that you think should be applied to you under the law. A court will decide that and has in many case and in other’s found it was not against the law.
Some don’t get to court either, but with disabilities many do as those bringing the case want a precedent to be set.
Is there any case regarding this situation mentioned, setting a precedent you can refer to. To back up your claim of discrimination, anythimg else is just what anyone think’s or their interpretation of the law only a ruling on the law is fact, but even that could be overturned on appeal.