I have given up trying to track mine and have found that the dealer or motability just do not seem to care.
We returned our Motability Seat Ateca last July, a test early as the only Driver was working abroad and there seemed little point in leaving it in the drive to rust and rot.
We ordered our Kona Electric Ultimate on 22 Nov 21, in anticipation of it arriving at the same time at the Driver returned to the UK and are notes being told that it will not arrive before 31 Aug 22.
Motability will not assist us with a Hire Car for medical appointments, shipping etc and so we are resigned to public transport.
Despite ordering our Ultimate in Nov, it appears that there are several people on this forum who ordered the same vehicle after us and have been told that their car is already at sea.
Dealer is clueless.