You walked in to ask for an appointment?
We have to fill in an online form to ask for an appointment, if it is then deemed necessary, we are allocated an urgent (a few weeks) or routine (next month) appointment. If, by some miracle, you tick enough boxes to get allocated immediate need, you may get a phone call from the on call doctor or a message telling you to go to the local minor injuries unit.
We literally need degrees in computer science and biology to appropriately fill in these forms in order to get the response you’d be able to ask for in person 3 years ago. Oh, and as for seeing the same doctor for an ongoing problem, good luck.