I test drove and ordered ID3 from lookers back in early October – I rang and messaged them to ask a question a few days later – never got reply – rang on several more occasions spoke to receptionist who passed several messages on, both to the person I originally saw and to others – never had reply.
At this point I decided these were not people I could trust or wanted to do business with – I suspect they knew that the ID3 was about to be taken off Motability scheme, but to not even have the courtesy to ring or message was exceptionally shoddy – I informed Motability of my experience and disgust – I suspect it might be filed somewhere!!
I then went to Hyundai – chalk and cheese – very professional and helpful!