@Solent60 Thanks for the reply. Sad to hear about your mini but glad you got a replacement pretty much straight away. I suppose certain dealers have a different attitude towards Motability Customers. I got straight onto google to express my displeasure with Robins & Day Hatfield. I certainly wouldn’t want any business with them regardless of how desperate we are. The vehicle is not for – but for my two disabled children – both with wheelchairs (second one just got his 4 weeks ago) – hence desperately wanted to replace our lovely Tiguan R-Line with the 5008 (much bigger boot for two wheelchairs).
A huge Volvo XC90 just pulled out straight in front of me from a side road whilst I was going 38 mph. Nothing I could do. It happened so quick. The Mini held up pretty well but the insurance company wrote it off due to a twisted chassis. The old boy in the XC90 had only had it from brand new 4 days earlier. My Mini was 15 months old. Both Motability & RSA were excellent regarding the claim and help with getting a new replacement car. I would imagine the Volvo drivers’ insurance company paid out a fortune… especially as my hire car for a few weeks was a brand new Merc with 11 miles on the clock!
Incidentally, I currently have a Peugeot 208 GT Premium which I love to bits. Best car I’ve ever had on the scheme – and I’ve had about nine now. Hope things work out sooner rather than later for you mate.