wardy your absolutely correct, my apologies.
John the guy was very apologetic, he had it it plugged in but the switch had tripped lol. Never the less he was a very nice guy, camp as a row of tents but very good at his job. He went through every thing in detail and was very pleasant. Overall a very easy and enjoyable hand over.
Thanks for that James very helpful.
My son was looking to get an ID3 on his works salary sacrifice scheme but, just like this scheme, many cars are unavailable and unfortunately the ID 3 is one of them.