If anyone feels they are being discriminated against check with these people. https://www.equalityadvisoryservice.com/app/home
if you are being treated unfairly by a service, whether it is a public or private one, because you have a protected characteristic, and by definition someone on the Motability scheme obviously has a disability, then it is discrimination. Nowhere in the Equality Act does it say anything about businesses being allowed to discriminate because they can get more money elsewhere! Motability clients are being put to the back of the queue because they are disabled. That is discrimination! Simples!
Yes I have been on a ford site, hence aware that private customers are getting their build by dates and cars within the time we have had our order in. He paid a deposit because the car has an extra charge, as any decent car on the scheme does.
If Ford had been honest from the beginning and said we can’t fulfil this order, fine, we would have gone elsewhere! As it is my son is in limbo! No build date and no option to go elsewhere now as so many dealers have withdrawn their cars. They have intentionally mislead us, and I am sure many others, and were well aware at the time if chip shortages! This is not an excuse, this has been known for some considerable time now and was when we put the order in. It is not just the time waiting that annoys me, what annoys me is that private clients are obviously getting their cars before us! Can a huge organisation really not project what they can and cannot do within the resources they have, or could it be greed that warrant them taking orders they can’t complete? In fulfilling private orders as a priority over Motability is putting people who has a disability at a disadvantage. As such it is unlawful.
I came on here because I was concerned about what I was reading tbh. That people feel it is ok to discriminate because there has been a global crisis. Or they say it’s not discrimination, or they have no concept of what discrimination is! It has been a global crisis for disabled people too! Discrimination is never to be tolerated.