Out of interest, on the VW ID3 specific forum, people are waiting at least six months before they hear from their dealer, regardless of how the car is being ordered. Lease, purchase or PCP etc.. People are cancelling their orders and going elsewhere. It is a dire situation but we are all in the same boat I fear and it is very frustrating.
I am surprised, Heidi, that your son had to pay a deposit up front. It might be worth considering joining a Ford model specific forum to get a feel with delivery times and share yours. Hopefully the car will arrive soon for your son.
I don’t recognise everything you say, I have been on the scheme for decades. We are coming out of a global crisis that has had an impact on the car industry the likes we have not seen before. Lack of chips and the pandemic have played havoc. I am pleased to tell you that my previous Motability car orders, in normal times, were a lot smoother and quicker.
Hopefully, things will only get better.
Skoda Enyaq Race Blue