I do hope it goes well for you.
In past I have had many problems from Volvo, I was given feeling I was less of a priority because I was motability customer, but I have been in position to buy 2 Volvo v70s , from new private before i became disabled and qualified ,even then I did not get respect ,it’s crazy, I stopped buying from Volvo. ,my 2015 Volvo V70 facelift was worst car I’ve ever had.
Good luck hope all goes well.