Reordered a RAV4 on the 6th January (original order placed Sep 22nd 2021) because the original order was cancelled by Toyota due to the My22 build being implemented. Fleet cars (which includes Motability orders) that were not allocated a build slot were cancelled I believe.
The RAV reappeared on the Motability Website on Jan 1 2022 and even better, there was a listing for the AWD Excel which is the one I ordered on the 6th Jan. On about 8th Jan, the RAV 4 AWD was removed from the website, lucky I got my order in at the right time methinks. Anyway, the dealership found that while Motability had approved the order, Toyota wouldn’t allow the dealership to order one!
The upshot is that my order was reordered (again) on the 7th January as a 2WD which unfortunately had nearly £1K more on the Advance Payment (AP) I have to make. I contested this and it is now at the original AP from the Jan 6 order weyhey.
I questioned the dealership about allocations of order etc and they were absolutely adamant that they have NO CONTROL over when the car will be built and definitely not any ‘monthly allocations’ etc. As far as they are concerned the build date for the car is completely out of their hands and remains with Big Toyota.
The best estimate that I have been given for my car delivery is ‘probably October 22’ at the moment, and they don’t expect me to get a hard build date until maybe May/June. It is all very frustrating but I am fairly sure most of the car manufacturers have similar problems so I am going to sit and wait with fingers crossed that they don’t decide on a My23 and cancel my bloody order again!!