GlosGuy that’s a brilliant explanation and rationale & indeed should be a pint of good practice for dealers to be open and honest with customers. In 20+ years as a motability customer I’ve maybe had one good ‘motability advisor’ – the motability accreditation system isn’t fit for purpose.
it’s always good to read the rare nugget of people having dealt with a food dealer.
And the current industry issues withstanding, and a wide variation in manufacturer logistics and CRM.
i think most people would rather have an explanation like you’ve articulated above