SV why the long drawn out process? You ordered A, they have got B for you. It’s obviously not what you ordered (you dont need dealer admission, its plain fact.); they’re untrustworthy. Walk away and move on. Name and shame. End of story. Why you are still hanging around this dealer, I’ve no idea.
2 reasons Psuader.
1) As someone suggested the dealer may be thinking that they can use my order in some way and it hasn’t actually been cancelled/changed so will still be sitting in the queue for January. They’ve maybe thought they can pass of a lower spec cancellation to me. So, if that’s the case, then I’ll find out via the screenshots or head office complaints process and potentially get the car I ordered in the original timeframe. This of course is highly unlikely but I live in hope. I’ll be requesting it is sent to another dealership in the company if that’s the case.
2) When I called Motability about this they said I should try to reach a solution with the dealership and then do the official complaints process for the company if unsuccessful. I assume it’s some sort of box ticking exercise that means Motability don’t get into a dispute with the dealership. Happy to do it as it might get me some answers, just not sure how long the response will take over Xmas/New Year (and in a pandemic) so I expect I’ll be looking to do a new order sometime in January.
(@ldc7080 – Peugeot 3008)