I think it would be far more palatable if Motability came out of these periods of difficulty having made less revenue than times gone by. As it stands I think we’re all predicting large profits, with no intervention or initiative taken by the scheme on behalf of users.
If it were an individual they may well be dragged before a committee to answer hard questions such as, Why no earlier change over during those difficult times? How much extra profit did you forecast from lease extensions? Did you partake in any negotiations to retain access to certain vehicles?
I don’t expect anything will be asked, HSBC etc will pocket record profits from the scheme and we’ll be left with precious little choice for the considerable future.