Hi all. I placed an order for a VW ID3 at the beginning of November and have received the obligatory text message from BP about the installation. There is plenty of time before the said car arrives, thankfully.
As I have no confidence in BP, my expectation is a rocky ride. My charge point will be at least 25m from my electric meter, it needs to go through the loft void, under a garden path and there isn’t anywhere for the charger to be fixed to. Yes, I have very low expectations of a smooth, trouble free installation. I am expecting additional costs.
But hey, if the bulk of the cost is met by Motability, I am not going to complain, well, not at first!
BP seem to have little appetite for customer care/satisfaction and Motability are not up to speed with the changing market. It is a recipe for disaster.
Skoda Enyaq Race Blue