Reply To: SAFETY ITEMS MISSING FROM YOUR NEW CAR 2021

#169901
Avatar photoMicky

    Hi Glos guy ,yes I want all those features ,I have them now on my Mondeo but not augmentive satnav, im told once used you will always want to use it ? Augmentive satnav which is in line of site on CLA right in front of you plus headup display ,I guess I won’t pay for driver ass pack if I don’t get it, AP is £5600  I’ve paid nothing yet, but my order is firmly in,my dealer is good but like alot of mercedes people know nothing. Customer service UK mercedes just can’t be bothered with customers.

    I got email address to mercedes customer service UK in Holland ?, I emailed them to make an enquiry 3 Months ago ( DEAR SIR  AS A CUSTOMER WITH NEW MERCEDES CAR FACTORY ORDER IN FOR NEW CAR ,IS THERE ANY WAY I CAN CHECK ON BUILD OF MY NEW CAR & POSS GET UK DELIVERY DATE.)

    I got reply very polite he said I will enquire and get back to you ,don’t hesitate to contact me with any questions,

    Then month later I had email that said  ( your dealership apologise and are doing what they can )

    I know that,then today an email from one of this blokes assistants that said

    ( With ref to your (complaint) ?? There is shortage of chips so your car is delayed, we know all that don’t we ,waste of time, mercedes know nothing .

    Dealership knows little but know more than mercedes UK do, it’s a waiting game that’s it wait wait

    & If your lucky ,,one day

    WHOOPEE as long as it’s all there .

     

    lol.