Reply To: On what grounds can you reject a new car?

#167884
Avatar photostruth
Participant

    reading up i found this.

     

    How To Reject A Car On Finance?
    However, if the car is on finance, you are not technically the owner, just the registered keeper. You’ll need to contact the finance company who will then negotiate with the dealer. If you are experiencing problems during this process then you can contact the Financial Conduct Authority (FCA) or Trading Standards.

    Regardless of the vehicle, don’t be in a hurry to reject the car, it should always be a last option. If, given the opportunity to sort out the issue, the dealer becomes obstructive, unhelpful, or more precisely, can’t fix it – then you should take the opportunity to reject the car and start again with another.

    Current Car: Hyundai Kona Premium EV...2 way 40kg hoist
    Last Car: Toyota C-HR Excel Hybrid...4 way 80kg hoist