Whilst sending my 1st email I’d already realised it was pointless dealing with the seller, went straight to the manufacturer, after 3emails these included 1, pic of defect, 2, proof of purchase and my delivery address, 3, Thanking the manufacturer for my next day delivery replacement…
My complaint was dealt with whilst they were still making pathetic excuses..
As I say this is the first ever non helpful online purchase I’ve had from a seller…
over 20 emails from them blaming me for using the product…