We have just extended our daughters lease, filled in the on line form but it was not allowed as my daughter is the customer not me but made a phone call and they asked my daughter a few questions and this was accepted even though she had no idea what they were talking about.
I asked for a one year extension but was told best to do two years as we can order a new car at any time during the extension and if we only did one year it cannot be extended again, the motability operator did tell me to be aware that you need one year remaining on your PIP to order a car so if we did go the full two years then my daughter would by then have less than one year remaining so we would have to hand the car back and not be able to order another until the PIP is renewed about nine months later, so that’s something to be aware of. At no time was I asked why we wanted the extension.
Daughters motability car Hyundai Tucson Ultimate self charging hybrid Serenity White Moss Grey interior.
My car SEAT Ibiza SE Tec 1.2 petrol TSI 2017.