Brydo, that is one hell of a kick in the teeth for Trades Unions don’t you think? Ever since day 1 , they have fought for better wages and better working conditions for workers, whether they be blue or white collar, and yet when a company or enterprise provides good salaries, pensions, working conditions some people complain that it is too much? Wow!!! Would you work in a dump, and be satisfied with lower wages than those working in the next building, of course not, so why should Motability pay less and provide lesser working conditions. In 2017, the net result of the cost of providing the scheme, after allowing for the income from PIP / DLA, Advanced Payments etc was a net profit, after tax, of £93.5m. Which, frankly for an organisation of this magnitude is not excessive! As with all such organisations, Motability Operations also build up ‘reserves’, which in layman’s terms, are accumulated and unspent profits to cover unforeseen eventualities – good business sense as well as potentially a legal requirement , The controversy occurred when it was reported that these reserves totalled £2.3bn (which to some is excessive ), which caused sensational headlines and derogatory stories about Motability, but the true message which needs to get ‘out there’, is that these reserves have been built up over many years – the previous audit was in 1996, when the reserves were £61 m. So,most reasonable people will understand that the annual surplus is not excessive. That is not to say that some of these reserves could not be spent in improving the scheme, but throwing money at providing flash cars ( in some non disabled people’s and newspaper’s eyes) may not be the best way forward?
Totally agree, I’m surprised at Brydo’s comments!
Another thing to remember about the pay and conditions is the old adage, you pay peanuts, you get Monkeys… I doubt you’ll find many people who ring Motability call centres that don’t have a very pleasant experience, and usually you get answers very quickly, and usually correct. Can you say the same for any other call centre?
I’m glad Motability are a good employer, appreciate their staff and make people want to work for them, and in the end give it’s customers a good service.
Previous Motability Cars
2006 - 2009 Skoda Superb VR6 2.0tdi
2009 - 2012 Citroen C5 2.0tdi VTR Nav
2012 - 2015 Nissan Qashqai 1.5dci tekna
2015 - 2018 Ford Kuga 2.0tdi Titanium X
2018 - 2021 BMW 220d X drive 2 Series Active Luxury
2021 - 2023 Hyundai Kona Electric Premium SE
2023 - Hyundai Kona Electric Ultimate