Well saga continues been told it only went scheduled on Friday yet since 2nd July was told it was at code 1200 scheduled for production I told them I have proof ie screen shots am waiting for call back from dealership I have all dates wrote down the more hassle I’m getting more annoyed I become
Hi Shellie. Sorry to hear that you are getting nowhere fast. Here’s an example of the screenshots that my dealer was sending me regularly. This is what you need from your dealer to see if what they are telling you is true. The key line is the one that says ‘Current Event’ as it shows the exact status of your order and the date that the status last changed.
Your experience makes me appreciate what superb service I had from my dealer. I used the salesperson who sold me a new 5 Series privately some years ago, based upon my good experience that time. It’s a great shame that so many sales people don’t realise that if they provide great service customers will return to them, whereas if you have poor service you will go out of your way to avoid them next time.
