Wow OK so I had Elm Electrical out yesterday drove up to Norfolk from Southend to do a survey.
25mm2 tails CHECK
80A fuse CHECK
Room for separate “fuse box” CHECK
He signs off as happy says I’ll get a date within 2 weeks. So today I get this email:
In order to progress with your installation, the DNO (Distribution Network Operators) has informed us that remedial works will be required at your property in order to continue.
In order to proceed with your home charger installation please contact us at and we will talk you through what happens next. Once you have a confirmed date for the remedial works to be completed, we will be able to book your installation.
Please note – photo evidence of the remedial works will be required prior to installation
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Safe journey,
What flipping remedial works, its all been done & your tech signed it off. I’ve now emailed the guy who has been dealing with my complaint to cancel BP & find a company that knows the difference from their elbow & bum.
I have now got work to be scheduled by the DNO to upgrade the main incoming cable & give me a 100A fuse but that’s on the future months away & not relevant to BP so I haven’t hot a clue what the excuse is now & quite frankly I’m done.
I’ve told motability they get another company like pod point in or come take the car away I’m not dealing with bp’s incompetence any longer