I have never been put in this situation before can you cancel car if it’s not started production and order same car different dealership I have checked with bmw genius and this is 3rd time they ordered wrong car this time a one you can’t even get on motorbility!!! I’m seriously p@@@@d off now I’m not meant to get this car
Blimey Shellie. I’m getting giddy with all your cancellations! I would be wary of instantly cancelling again as you go straight to the back of the queue once more. Manufacturer orders can usually be altered up until a few weeks before they are built (when they get ‘locked down’) and that can include the model as well as options etc. As others have said, the Motability system won’t let a car that is not on the scheme be accepted, so an X1 M-Sport will flag up as not on the scheme. BMW don’t do S Lines, that’s Audi, so there would have been no need to cancel that order, it must have just been an admin error. My X1 xLine order was transferred over to a cancelled M-Sport order slot, so this sort of thing may be where some of the confusion lies? What shows on the Motability website isn’t the actual order, it’s just an admin note. What matters is what the dealer shows you. My BMW dealer has emailed me screen shots from their order system so I can see my order number, model, options, spec etc. This also shows order status, estimated delivery date etc. Suggest you ask the dealer to email you screenshots of the same. I struggle to believe that a dealer can be so incompetent to get the order wrong multiple times, so I strongly suspect that there is just some confusion somewhere along the line.