hope you get the appointment lou, ive found they know their stuff the consultant i spoke to on the phone seemed to get it and he immediatley changed the meds and said he will want to see me in person asap.
in 10 minutes he changed everything effectively i am now awaiting new meds (later today) an appointment for physio/exercise/diet etc and an in person pain clinic appt. both he and the gp’s physioadviser at least read the relevant notes and scans before talking to me which it seems s more than the gp does.
so even if you can get a phone appt with the pain clinic i think they can help.
good luck