I enquired about a Audi q3 before I ordered the bmw and all I did was email and ask for information I was treated like I couldn’t afford to get one but that wasn’t first time with same dealership we went before we got our Volvo 5 years ago just to look as you do they treated us like we were something they walked in obviously we weren’t dressed posh enough we were smart in jeans etc but obviously not good enough it’s totally stopped me going there now so far bmw been great well except putting the 2 wheel drive on order when we ordered 4 wheel drive good job I checked