@FiestaRed. Is the case handler from Motability or from the dealership?
I am so pleased your case has been escalated to a complaint. I know it’s a strain but unless we report dealers that are trying to pull a fast one, not only on your good self, but also on Motability. They will continue to take us for mugs.
I do hope that you get a good result. As usual please keep reporting developments.
Joss
Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.