I thought that was the case, the shortest one Iv had so far was 15 mere minutes…..I didn’t even have time to try the motorway. Not sure if I should ask again but with no mention of motability, I wonder if contacting motability and informing them would make a difference.
Sorry you have had trouble with the grants team, have you spoken to someone else? I found it a bit stressful, i also need the heated seats like yourself but was told they are not things they take into consideration. I spoke to a couple of people in the end and they have been very helpful. I do hope you get the help you need soon ?