Sorry to hear about your experience Jojoe, I have to say though that I think it’s just a bad salesman, and if they think the sale is a foregone conclusion take your business elsewhere.
I have on the whole over the last 20 years had a good experience, and the odd time where they have not been giving a decent customer experience, I’ve moved on to the next dealer.
I also think confidence helps and your own attitude, if you go in expecting a bad experience, there is every chance that is what you’ll get. Not saying this relates to you, but if someone suffers from confidence dealing with salespeople, try and take a friend for support, or even get them to do the talking for you. But in the end, if you feel like you are being treated like a second class customer, walk away, there are many great dealers out there that REALLY want your business.
Previous Motability Cars
2006 - 2009 Skoda Superb VR6 2.0tdi
2009 - 2012 Citroen C5 2.0tdi VTR Nav
2012 - 2015 Nissan Qashqai 1.5dci tekna
2015 - 2018 Ford Kuga 2.0tdi Titanium X
2018 - 2021 BMW 220d X drive 2 Series Active Luxury
2021 - 2023 Hyundai Kona Electric Premium SE
2023 - Hyundai Kona Electric Ultimate