I can honestly say that I have had company cars, private cars and motability vehicles and the service received has been comparable. In fact the worst experience I have received was as a company car driver, being part of a large fleet of vehicles, the service was nothing short of shoddy. Perhaps they took the large contract for granted. It is totally luck of the draw and from my experiences nothing to do with being a motability customer. If you are not happy with the service, there are plenty of other dealerships that will go the extra mile to offer super service. In these mid Covid times, if you are able to get a car washed and a pick up and delivery service offered you are among a very small minority.